Scorecard

A scorecard is a short list of the numbers that tell you whether the business is on track, each owned by one person and reviewed on a fixed rhythm, usually weekly. It is deliberately small: five to ten numbers for a company, three to five for a seat. A scorecard is not a dashboard of everything measurable. It is the handful of measures a leadership team agrees to act on.

For British Columbia owners the scorecard is the tool that replaces instinct with evidence and makes delegation safe. When a manager owns a number and reports it every week, the owner can stop checking the work and start checking the number. It also makes a fractional executive or an outsourced department accountable in a way a vendor contract never does.

In practice a company scorecard typically covers leads, sales, revenue, gross margin, cash, on time delivery or service quality and a people measure. Each line has a target, a trend and an owner. A seat scorecard in hiring describes what the role must achieve in twelve months and the number it owns, and it doubles as the job post, the interview guide and the first performance review. Ali Sedighi's team installs a scorecard in the first weeks of almost every engagement, and in the Growth Partner program the scorecard is also how results and payment are measured.